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The Steiner Tractor Parts team had been successfully using Microsoft Dynamics GP for 18 years, but their order entry method needed improvement. For most of those years, customer service reps wrote phone orders on paper and gave them to another person who could enter them into Dynamics GP, a method E-commerce manager Elizabeth Gross describes as “cumbersome”. The company’s substantial growth over the last 10 years further complicated this challenging method.

The Steiner team discovered that SalesPad Desktop, which integrates seamlessly with Dynamics GP, could not only streamline their order processing, but could solve a number of other pains the company was experiencing.

Learn how they took advantage of SalesPad Desktop's powerful capabilities to streamline their order process.


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Steiner Tractor Case Study

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