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Based in Boston’s North Shore, Regal Fabrics is one of the top designers and distributors of fabrics in the country. Their customers include leading furniture manufacturers and upholsterers.

Regal Fabrics emphasizes continued distinction in fabric design, construction, and quality, as well as excellence in customer communication and service. The customer’s needs come first at Regal Fabrics — transforming each relationship into a lasting partnership is the ultimate goal for the company.

This emphasis on exceeding customers’ expectations means that Regal Fabrics has to be picky when it comes to ERP solutions. Responding to customer requests quickly, efficiently, and accurately is very important to them — providing a positive experience can make or break the sale.

Read this case study to learn how Regal Fabrics was able to utilize SalesPad Desktop in order to increase their order capacity, manage customers more efficiently, and keep on top of their inventory data.

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