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Key Surgical is a Minneapolis, Minnesota-based manufacturer and distributor of sterile processing and operating room supplies that provides products to hospitals, surgical centers, and more. The company, in operation for more than 28 years, has 3,000-plus products in its portfolio.

Key Surgical sets no minimum order requirements and promises that domestic orders placed before 4:30 PM will ship that same day, no small feat considering that the company receives hundreds of orders per day. Those orders must be picked and shipped accurately.

For over 20 years, Key Surgical used Microsoft Dynamics GP as its sales order processing platform. Despite the solution’s traditional accounting and financial reporting strengths, it proved unwieldy for sales order processing. 

See how, with the help of SalesPad Desktop, they were able to keep their GP system and return their focus to make things simple for their customers.

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